@anonymous-piwik-user opened this issue on June 2nd 2009

Hi there, After uploading the files to my domain, I receive the following error message when accessing my piwik directory:

Warning: require_once(Zend/Registry.php) [function.require-once]: failed to open stream: No such file or directory in /home/enjo70/public_html/mydomain.com/piwik/core/ErrorHandler.php on line 12

Fatal error: require_once() [function.require]: Failed opening required 'Zend/Registry.php' (include_path='/home/enjo70/public_html/mydomain.com/piwik:/home/enjo70/public_html/mydomain.com/piwik/libs/:/home/enjo70/public_html/mydomain.com/piwik/plugins/:/home/enjo70/public_html/mydomain.com/piwik/core/:.:/usr/lib/php:/usr/local/lib/php') in /home/enjo70/public_html/mydomain.com/piwik/core/ErrorHandler.php on line 12

I saw a similar ticket but I couldn't apply the solution to my case. Can anyone help me out and tell me what I need to do?

Thanks

Stephan

@anonymous-piwik-user commented on June 3rd 2009

Attachment: error_log

@robocoder commented on June 2nd 2009

Attach the backtrace from your error.log, and output from phpinfo().

@robocoder commented on June 2nd 2009

Make sure your config and tmp directories are writeable by the web server "user".

@robocoder commented on June 2nd 2009

Please use the forum for further support. Thanks.

@robocoder commented on June 4th 2009

enjo: your upload is incomplete. You're missing files and folders in libs/Zend; your misc, plugins, themes, and tmp folders are also missing.

@anonymous-piwik-user commented on June 5th 2009

Thanks.

@anonymous-piwik-user commented on June 5th 2009

Yeah...that is weird...there seems to be an issue with my ftp program. I guess I have to open a ticket with those guys. :-)

Thanks again and have a great weekend.

Stephan

This issue was closed on June 5th 2009
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