@mygithuber opened this issue on October 23rd 2014

Hello, there seems to be an aggravation, noticed in Piwik v2.8.1: Visitor log doesn't show visitor's provider if it comes with an IPv6 adress, pls notice attached screenshot (label "unbekannt" ) . Settings: GeoIP(PECL) is working with Maxmind's 'GeoLite City', visitor's privacy is set as shown in screenshot.

Pls look at https://github.com/piwik/piwik/issues/3581 and https://github.com/piwik/piwik/issues/4391 too, it has been working with Piwik v2.0.

@mnapoli commented on October 23rd 2014

Would it show something different in previous versions? Are you sure this is not just some IP that can't be resolved to providers?

@mygithuber commented on October 24th 2014

Ok, I did check whole last day by hand, there are only few different IPv6 adresses: Only 'Deutsche Telekom' and 'Swisscom' have been resolved if coming with IPv6, so it seems to be working for this two providers!? All the others cannot be resolved??? I am really unsure...

Is it possible to check the database which underlies the Piwik provider resolving or is it done on-the-fly by DNS request?

@mattab commented on October 28th 2014

@mygithuber By default it is done on the fly using reverse DNS request using the PHP function: gethostbyaddr http://php.net/gethostbyaddr You can also setup Piwik to get the organisation name as Provider, see in this faq: http://piwik.org/faq/how-to/faq_180/

This issue was closed on October 28th 2014
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