@Gallenkamp opened this Issue on September 28th 2014

Hi there,

I'dlike to recommend a fix for the 750 folder which must be 755 to work. It does in fresh installations, but upgrades from say 2.4 to 2.7 do not fix the problem. As I fixed it, i cant remember exactly, but I guess it was /plugins/ZenMode/angularjs
Maybe the setup script can check and either fix or tell the user how to fix it.

Cheers!

@mattab commented on September 30th 2014 Owner

Thanks for the suggestion, i'm also not sure how to solve this problem as there were often different causes of this (see faq which lists solutions: http://piwik.org/faq/troubleshooting/faq_18485/ )

@mattab commented on October 12th 2014 Owner

If anyone has more info how this issue could be fixed please suggest here

@mattab commented on September 21st 2015 Owner

This issue has been reported before countless times: #8541 #8040 #8155 #7058 #7697 #6878 #6888 and we had to point to the FAQ: http://piwik.org/faq/troubleshooting/faq_18485/

Maybe the setup script can check and either fix or tell the user how to fix it.

:+1:

Suggested steps:

  • Create a new System check to verify HTML files can be served.
  • when HTML files are 404, explain how to fix the problem / link to FAQ
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