@anonymous-piwik-user opened this issue on June 29th 2011

Every time the cart-content changes (item add/removed/change quantity) the request ist shown as abandoned cart icon.

Here is the tracker code:

var pkBaseURL = (("https:" == document.location.protocol) ? "https://ssl.webpack.de/webtracker.shop.de/" : "http://webtracker.shop.de/" ); document.write(unescape("%3Cscript src='" + pkBaseURL + "piwik.js' type='text/javascript'%3E%3C/script%3E" ) ); </script> <script type="text/javascript"> try { var piwikTracker = Piwik.getTracker(pkBaseURL + "piwik.php", 1); piwikTracker.addEcommerceItem("1","Bio-Schwarzkmmell (100ml)","Essenzia-le",14.95,1); piwikTracker.trackEcommerceCartUpdate(14.95); piwikTracker.trackPageView(); piwikTracker.enableLinkTracking(); } catch( err ) {}

For screenshots and more information: http://forum.piwik.org/read.php?2,78242

@anonymous-piwik-user commented on June 30th 2011

Attachment: add/ remove items in cart shown as several icons add-remove-items-in-cart.png

@mattab commented on June 29th 2011

The fact that a cart is shown as "Abandoned cart" is expected, because if a Cart does not become an order, then it is abandoned at the end of the visit.

Is the ticket just about this, or do you have other bugs?

@anonymous-piwik-user commented on June 30th 2011

This fact is clear, but not my problem.

I assume that adding and removing items are shown as several cart add/ remove icons (see attached screenshot from another demo-piwik - second visit).

In my piwik adding and removing items are only shown as single abandoned chart icon, there are none several icons as expected. So the adding and removing is not traceable.

Furthermore the tooltip on abandoned cart icon is a mix between english and configured german translation: Einnahmen left in cart: 9,95 , Quantity: 1 - 16: Espressol (100ml) (Essenzia-le), Quantity: 1, Price: 9,95

it should say: Artikel im Warenkorb: 9,95 , Anzahl: 1 - 16: Espressol (100ml) (Essenzia-le), Anzahl: 1, Preis: 9,95

@anonymous-piwik-user commented on July 1st 2011

After testing a while I understood the system behind the "Abandoned cart" icon. After confirm an order, the abandoned icon turned to "Ecommerce order" icon with revenue. I always assumed that every time an visitor add or remove an cart item, a new icon appears with + or - . Thats a wrong assumption - sorry about confusion.

Remains the problem with mix between english and configured german translation. Thats a minor issue maybe fixed in the future.

I suggest following translation: Artikel im Warenkorb: 9,95 , Anzahl: 1 - 16: Espressol (100ml) (Essenzia-le), Anzahl: 1, Preis: 9,95

This issue was closed on July 2nd 2011
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