Have an issue, please someone tell me exactly what I can do to solve this and do the update.
Got this message this morning to update Piwik [below] Piwik 2.17.1 is available. - Please update now! (see changes). - You are currently using Piwik 2.17.0.
==== When trying to update, error below ====== Update error: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
Can you have a look at http://piwik.org/faq/troubleshooting/faq_183/ ?
I saw that thread thank you, but I am not sure where to find that file [Server timed out and closed the connection. To fix, check that “wait_timeout” mysql variable in your my.cnf configuration file is large enough.], inside Piwik install/main folder on my server or is that a server type file, please if someone can help me figure it out. Thank you.
From: Thomas Steur <firstname.lastname@example.org>
To: piwik/piwik email@example.com Cc: Trance-Man firstname.lastname@example.org; Author email@example.com Sent: Monday, November 14, 2016 11:29 AM Subject: Re: [piwik/piwik] 2006 MySQL server has gone away (#10865)
Can you have a look at http://piwik.org/faq/troubleshooting/faq_183/ ?— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.
Hi @Trance-Man please contact your webhost, or for professional support see: http://piwik.org/support/